

Review contracts for completeness and follow up with the appropriate parties to obtain missing initials, signatures, and dates
Send agent an email outlining important dates and contact all parties involved in the transaction including the lender, title company, client and co-op agent
Introduce myself and request that all paperwork and communications related to the transaction flow through me
Add all dates to your digital calendar
Establish file in your broker system of record, upload documents and contact information
Coordinate the timely satisfaction and removal of all contingencies and keep you informed of the progress, including ordering HOA/condo docs
Check in with the lender weekly, with additional follow-ups as needed
Coordinate inspections with you, the inspector, the buyer, and the cooperating agent
Maintain the transaction file in your system of record as documents are submitted, amendments are made, and the transaction progresses
For buyers: Collect the second deposit check and forward it to the listing agent
For sellers: Order payoff statements and applicable tax, water, and sewer certificates
Send detailed email requesting home warranty selection and follow up until selection is made
Provide clients with reminders to connect or disconnect all necessary utilities and to secure homeowner’s insurance
Verify loan commitment with client’s lender, provide copies, and notify you of any problems in underwriting
Order and review the title report, notify you of any issues, and assist with resolution
Schedule final walkthrough and closing with your clients, the title company, and you
Obtain final signed closing disclosures and upload to your system of record
Send buyers a congratulatory letter--or sellers a thank-you letter--including links to make it easy for them to leave a review
Design Just Sold postcards and send out to the demographic of your choice (postage paid separately)
Add the client’s updated address and email to your contact database and enroll them in your past-client email campaign, as appropriate
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